Privacy Policy & Terms of Use | Ouellette & Moustaches

Last updated: June 7, 2025

Privacy Policy

At Ouellette & Moustaches, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.Information We Collect
We may collect the following information when you contact us or fill out a form:Your nameYour email addressYour phone number (if you request a phone consultation)Details about your cat(s) or household relevant to your inquiryHow We Use This Information
Your information is used to:Respond to your inquiry or consultation requestProvide personalized behavior guidanceCommunicate with you regarding our servicesInformation Sharing
We do not share your personal information with third parties, except if required by law.Data Security
We use trusted platforms (Tally, Carrd, Namecheap) and take reasonable measures to protect your data. However, please note that no method of transmission over the internet is 100% secure.Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information.Contact
For privacy-related questions, contact us at:
[email protected]

Terms & Conditions

Scope of Services
Ouellette & Moustaches offers feline behavior advice based on your input. We do not provide veterinary diagnoses or emergency services.Payment and Refunds
All services must be paid in full before receiving your personalized report. Follow-up emails (if purchased) must be requested within 10 days of the original reply.
Refunds are not available once a written consultation has been delivered.Limitation of Liability
Our advice is based on the information you provide. We are not responsible for outcomes resulting from incomplete or inaccurate information.
You agree to use our services at your own discretion and risk. Results may vary.Intellectual Property
All website content, graphics, logos, and written materials are the property of Ouellette & Moustaches and may not be reproduced or reused without permission.Governing Law
These terms are governed by the laws of Quebec, Canada.